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164-178 Cromwell Rd, Kensington, London SW5 0TU, UK – 020 7460 2000
Great hospital! I have seen Mr Raslan in may 2017 . He was caring and very professional, he helped me through a very difficult situation . I couldn’t be more grateful for Mr Raslan and his team ! First class service
Please AVOID coming here with your baby to Dr Anne Buk-Serero. We brought here our baby a couple of times, and even if she was ok and all the blood tests were correct, she gave us 5 prescriptions each time! By ‘coincidence’ always something that was being advertised in capital letters in every pharmacy…. It is the clear example of a Dr who is ‘commission focused’, just trying to get a much benefit as possible with medicaments, instead of trying to cure a baby… deplorable. Absolutely not what you expect when you go with your baby to a private Dr.
Fulham Palace Rd, London W6 8RF, UK – 020 3311 1234
Can not FAULT them on waiting lists for operations, after care and physiotherapy. They've a good mental health service there but do keep pushing for support of a loved one if they're in need of M.H support due to people needing to remain persistent with a SELF referral system which is in place.
Good staff doing their best. Excellent chemo day care ward. Parking a challenge and lifts a disaster.
Du Cane Rd, Shepherd's Bush, London W12 0HS, UK – 020 3313 1000
My clinic has just been moved here from Charing Cross hospital. First impressions were that Hammersmith Hospital is a lot older building, and it wasn't very clear how to get to Outpatients from the reception entrance. After some accurate directions from a security man, I found where I needed to be. Check in is by touch screen and gives information on where to sit. The announcement system to call patients is very good. It combines a voice message, with a large screen display telling you which room to go to. Seating was comfortable and well laid out. Appointments were running around 30 minutes late, but at least there are white boards showing the expected delay and these are updated frequently. Much better than any other hospital I've been to. Waiting time for a blood test was very long. I took number 49 when 25 was shown on the screen. I waited around 40 minutes to be seen. It is sensible to use that time to book your next appointment. Queueing again was rather long. This time around 15 minutes. I got the impression that the staff were trying their best to provide a good service. They appeared to be working as quickly as possible, but the computer systems in operation seem to be slow and cumbersome to enter data into. One fact that wasn't dealt with, was that although there was a water dispenser available, the cups had run out. Next time I'll take a bottle to fill up. Parking is available at the front of the hospital, but I'm not sure what it's like as I used a scooter to travel there. There is dedicated solo motorcycle parking by the entrance, and also cycle racks. Both are convenient and free to use. The nearest tube station is East Acton and there are bus services running right outside the hospital. I know one route goes via Shepherd's Bush and Hammersmith.
Best hospital ever, they save my life everytime i go there with a serious painful attack of my illness! Also cleanest hospital by far.