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Clothing, Waterproofs, Hiking Equipment

Cotswold Outdoor Chiswick

323-327 Chiswick High Rd, Chiswick, London W4 4HH, UK – 020 3758 3312

Lovely staff with a well stocked store. Staff are always on hand to help and show you what else is in store without being salesy. I went in to buy a pair of gloves because I lost mine and I found these all weather waterproof ones which are compatible with touchscreens. My hands are permanently cold but it has actually kept me warm. So glad I got them 😀

Very helpful service - ordered online and picked up in store. Easy!

Cotswold Outdoor Kensington

188 Kensington High St, Kensington, London W8 7RG, UK – 020 7937 0872

Despite some disruption to the routine management in this shop, the staff were able to serve me promptly and with a diligence that rivals most other places I have been for customer service. Thank you very much. I am very happy with the service here.

Mountain Warehouse

398 North End Rd, Fulham, London SW6 1LU, UK – 020 7386 8311

Good if you want fairly standard and not expensive kit. Staff didn't seem that knowledgeable about technical gear.

I always like this particular branch of Mountain Warehouse. The staff are very polite and helpful and have a nice engaging way about them without being pushy. I like the products as well. I know some people only by brand name gear when it comes to hiking equipment but I quite like to have something that isn't North Face or Berghaus for a change. Nice variety of clothing and gear and good customer experience. Well done to the staff at the Fulham branch of Mountain Warehouse. They are a credit to the company.

Camping Equipment, Tents,

Kathmandu

168-170 Kensington High St, Kensington, London W8 7RG, UK – 020 7937 9842

The staff here could not be more helpful. It's not often you find that. They sold me exactly what I needed and were not pushy in overselling me stuff like I found in other high street outdoor shops. Love my down jacket, it's keeping me so warm in this cold weather and it was very reasonably priced. Would highly recommend!

All the gear I have bought there, over £1K, has been of really good quality. I feel safe when I go camping 'cos of it. There are other shops that also sell goodd quality stuff but at least 30% more expensive, hence I stick to Kathmandu

The North Face

1142, Westfield Shopping Centre, Westfield London Shopping Centre, Ariel Way, Shepherd's Bush, London W12 7SL, UK – 020 8740 3790

We had an excellent service from Jonathan M. he was able to explain the differences between the training shoes and the various multi-purpose. of them. I was happy to buy the North Face brand, even the intention was to buy another brand. Thank You

Great experience! Guys helped me to prepare for my first hike, advising on right clothing and accessories, giving friendly and honest advice and tips, rather than simply trying to upsell. Cannot recommend enough!

Ellis Brigham Mountain Sports

178 Kensington High St, Kensington, London W8 7RG, UK – 020 7937 6889

Lovely and very helpful staff! I'm really grateful for my backpack! Ready to go and have other adventures around the world. ;)

Went shopping for some hiking boots. We were met with friendly and helpful customer service.